SHOP ASSISTANT
As a Shop Assistant the employee assists the Shop Manager and Shop Supervisors in a variety of tasks to ensure a smooth operation of the business.
The Shop Assistant duties include the following :
Customer Care
· Greeting customers as soon as they enter the shop.
· Providing excellent customer care to our customers
· Assisting customers in any queries they might have
· Forwarding any customer complaints to the manager or supervisor on duty
Product Display and Stores
· Checking deliveries vis a vis invoices
· Making sure that all displays are stacked in an excellent manner including; correct pricing and facing
· Following the FIFO system
· Notifying the Supervisor/Manager whenever a product is out of stock
· Inputting details of goods received on the electronic system through a handheld PDA
· Maintaining of stores in a clean and tidy manner
Cash duties
· Counting cash till at the beginning of the shift to make sure that the float is correct
· Cashing people’s shopping as required
· Processing of cash and card payments
· Preparing cash float for next shift
Procedures and Policies
· Following all Health and Safety regulations at all times in all areas
· Updating of all documentation including temperature sheets and cleaning schedules
· Following of standards and company procedures
Others
· The cash desks and walkways are to be kept clear at all times
· Other duties that might be requested from time to time
If you think you are suitable for the role, contact us by email on : [email protected]