As a Shop Assistant the employee assists the Shop Manager and Shop Supervisors in a variety of tasks to ensure a smooth operation of the business.

The Shop Assistant duties include the following :

 Customer Care

·       Greeting customers as soon as they enter the shop.

·       Providing excellent customer care to our customers

·       Assisting customers in any queries they might have

·       Forwarding any customer complaints to the manager or supervisor on duty

Product Display and Stores

·       Checking deliveries vis a vis invoices

·       Making sure that all displays are stacked in an excellent manner including; correct pricing and facing

·       Following the FIFO system

·       Notifying the Supervisor/Manager whenever a product is out of stock

·       Inputting details of goods received on the electronic system through a handheld PDA

·       Maintaining of stores in a clean and tidy manner

Cash duties

·       Counting cash till at the beginning of the shift to make sure that the float is correct

·       Cashing people’s shopping as required

·       Processing of cash and card payments

·       Preparing cash float for next shift

Procedures and Policies

·       Following all Health and Safety regulations at all times in all areas

·       Updating of all documentation including temperature sheets and cleaning schedules

·       Following of standards and company procedures

Others

·       The cash desks and walkways are to be kept clear at all times

·       Other duties that might be requested from time to time

If you think you are suitable for the role, contact us by email on : hr@theconvenienceshop.com